Contractor Agreement

This Agreement applies to any business or individual that purchases a LooKN4 Marketplace subscription to access project listings and submit bids. It does not apply to customers who only post projects — those users are governed solely by the Terms of Service.

You acknowledge that you are an independent contractor and not an employee, agent, partner, joint venturer, or representative of LooKN4. Specifically:

• LooKN4 does not supervise, direct, control, or monitor how you perform your work.
• You determine your own hours, methods, prices, and which projects to accept or decline.
• LooKN4 does not provide you with tools, equipment, benefits, or a place of work.
• You are free to offer services on competing platforms simultaneously.
• You are solely responsible for all federal, state, and local taxes arising from your earnings.
• You are solely responsible for obtaining and maintaining any required business insurance, including general liability insurance and, where required by law, workers’ compensation insurance.

Nothing in this Agreement or on the LooKN4 platform creates an employment, agency, or franchise relationship between you and LooKN4.

You represent and warrant that you hold all licenses, certifications, permits, and bonds required by applicable law to perform the services you offer in the jurisdictions where you operate. This includes state contractor’s licenses, trade licenses, and any specialty certifications required for the work you advertise.

You agree to indemnify and hold LooKN4 harmless from any claims, fines, penalties, or damages arising from your failure to be properly licensed, bonded, or insured. LooKN4 may request proof of licensing or insurance at any time and may suspend your account for failure to provide it within 5 business days of the request.

Where LooKN4 displays a “License Verified” or similar badge on your profile, this reflects only that LooKN4 received a document you submitted at a point in time. It does not constitute LooKN4’s endorsement that your license is current, valid, or sufficient for any particular project.

You are solely responsible for the quality, safety, and legality of all work you perform. Any property damage, personal injury, or other harm caused by your work or your failure to perform is your responsibility and your liability alone. LooKN4 is not a party to the service contract between you and a customer, does not supervise your work, and is not liable for any outcome of that work.

You agree that claims related to work you performed or failed to perform are between you and the customer, and you will not seek indemnification from LooKN4 for such claims. You agree to release LooKN4 from any damages or claims arising from your interactions with customers.

You agree not to solicit, accept, or facilitate payment for any work connected to a customer you met through LooKN4 outside of LooKN4’s payment system. This prohibition applies to any project — including future projects unrelated to your original bid — for a period of 24 months from your first contact with that customer on LooKN4.

Violation of this section is grounds for immediate permanent account terminationand may expose you to damages equal to LooKN4’s lost fees on all identified off-platform transactions.

You may not submit a knowingly low bid for the purpose of winning a project and then demand a materially higher price after work begins or is complete.

LooKN4 distinguishes between honest scope changes(acceptable — projects change, costs can change with mutual written agreement documented in the platform) and intentional bait-and-switch pricing(prohibited — bidding an amount you know is insufficient in order to win the award, then changing the price upon arrival or upon completion).

A confirmed bait-and-switch finding results in immediate permanent account termination. LooKN4 may refund the customer from funds held for the project; you waive any claim to those funds if LooKN4 makes that determination.

All information in your bids, business profile, and communications on LooKN4 must be accurate and not misleading. You will not:

• Submit bids you have no intention of honoring
• Inflate your credentials, experience, or reviews
• Create, solicit, or purchase fake reviews
• Submit multiple bids under different accounts for the same project

Fraudulent or deceptive conduct is grounds for permanent termination and may expose you to civil liability to affected customers.

All substantive communications about a project — including scope, pricing, scheduling, changes, and complaints — must occur through LooKN4’s messaging system before, during, and after the project.

On-platform communications create the evidence record LooKN4 needs to resolve disputes fairly. Moving communications off-platform waives your access to LooKN4’s dispute assistance and may be treated as evidence of circumvention.

When you mark a project complete in LooKN4, the customer has 3 business days(Monday–Friday, excluding federal holidays) to accept the work or open a formal dispute. If the customer takes no action within that window, the work is deemed accepted and funds are automatically and irrevocably released to you.

During any open dispute, you must respond to LooKN4’s communications within 3 business days. Failure to respond is treated as acceptance of the customer’s stated position on that issue.

You must complete LooKN4’s identity verification process — providing your legal name, date of birth, business name (if applicable), and government-issued identification — before you may receive any payout. Funds earned on completed projects may be held by the payment processor until verification is complete.

Identity verification is required in part by LooKN4’s payment processor (Stripe) and by applicable anti-money laundering (AML) and Know Your Customer (KYC) regulations. Failure to complete verification within 30 days of earning your first payout may result in account suspension.

Marketplace subscription fees are non-refundable once paid, regardless of whether your bids result in awarded projects, whether a dispute is decided against you, or whether your account is terminated for cause. LooKN4’s fees compensate for platform access and services rendered, not for any particular outcome.

Payment disputes for individual projects are resolved by LooKN4 in accordance with the dispute process in the Terms of Service (Sections 11–13). LooKN4’s payment determination is final and binding for those funds.

Any dispute between you and LooKN4 (as opposed to a dispute about a specific project payment) is governed by the arbitration clause and class action waiver in the Terms of Service(Sections 22–23).

LooKN4 may suspend or permanently terminate your Marketplace access at any time, with or without cause, with or without prior notice. Grounds include but are not limited to: violation of this Agreement, off-platform payment, bait-and-switch pricing, identity verification failure, chargeback abuse, or any conduct that LooKN4 determines harms the platform or its users.

Termination does not entitle you to a refund of any subscription fees. You may not re-register for the Marketplace after termination for cause.

This Agreement is governed by the laws of the State of Delaware. All disputes are subject to the arbitration and venue provisions of the Terms of Service.

For questions about this Agreement, contact LooKN4, Inc. at support@lookn4.org.